FAQ


When will my order arrive?
Please see product description for shipping information. While most orders will arrive faster than the predicted timeframe, we never make a promise that we can't keep. Allowing for longer shipping times at Frenchie Lifestyle guarantees you an excellent product at a petite price. Also, you can rest assured knowing you'll never pay for shipping from Frenchie Lifestyle.  

I am an international customer. How much will I be charged for a purchase?
Frenchie Lifestyle is proud to service our customers from all over the world! All pricing on our site is in USD, the conversion rate would depend on your issuing credit card company being used on the transaction.

How do I know my package has shipped and is on its way?
Once you place an order, you will receive an automatic confirmation email. We fulfill orders instantly and automatically. Tracking information is always available. Please contact us if you have any questions. We take pride in serving our customers before our wallets. 

I got my order, but an item is missing/defective/not what I ordered. What do I do?
Once you receive your order, thoroughly check your delivered items upon receipt. If you believe an item is missing/defective/not part of your order, contact our customer care department through our contact page and let us know. We will make sure you are taken care of as we do with each of our customers.